Dealing with Challenging Suppliers and Customers (3 hours)
Tue, Sep 10
|Panthera pro ltd
Stubborn customers? Those who know everything better than you? Applied tactics and tools from the world of mediation to manage challenging clients. The tools you will acquire in the workshop: identifying the client's style, dialogue according to the client's style, tactics for managing challenging clients, moving from receiving complaints to a process management position, preventing frustrations and misunderstandings Cost: 250 NIS. For panthers 200 NIS
זמן ומקום
Sep 10, 2019, 1:00 PM – 4:00 PM
Panthera pro ltd, 19 HaArba'a Street, Tel Aviv-Yafo, Tel Aviv District, ISR
על האירוע
How to deal with challenging customers?
Workshop for the self-employed
Stubborn customers? Those who know everything better than you?
Applied tactics and tools from the world of mediation to manage challenging clients.
The tools acquired in the workshop:
• Identify the customer style in advance